faqs

Over the years we have found that our clients tend to ask us the same questions. To help you in your requests for quotes and ordering, we have included our most Frequently Asked Questions:

What software do you use?
We have the most up-to-date programs in both Macintosh and PC platforms:

  • Adobe InDesign CS
  • Adobe Illustrator CS
  • Adobe Photoshop CS
  • CorelDraw 9
  • Quark 4
  • Adobe Pagemaker 6.5
  • Microsoft Office 2000 (Publisher, Word, Excel, PowerPoint, Access)

What is a "bleed"?
"Bleed" is when an image prints all the way off the edge of the paper. If you want the color to bleed off the side of the page, you have to have your job printed on a paper size larger than the final cut size, so we will have the gripper edge we need.

How long will it take to print my job?
With so many factors involved in the printing process (graphic design, prepress, printing, multiple inks, paper stock, and bindery), it's hard to say at a moments notice. However, we promise you that we work hard to give you the fastest possible turnaround. Just tell us what you need, and we'll give you an estimate!

What type of media formats do you accept?
Zip Disk, CD-R, CD-RW, 3.5" disks, and email attachments: print@daeprint.com

What resolution should I use to scan or send pictures for professional printing?
We need a minimum 300 dpi at 100% size for color (CMYK) or grayscale photos. Most web graphics are only 72 dpi for the purposes of displaying on a monitor and downloading quickly over slow modems. They are NOT high enough resolution for professional printing. If used for printing, they will appear blurry and/or with jagged edges.

What format should I use to save my graphics?
There are two suggested file formats:
.TIF (bitmap) - save photos in this format. You can incorporate spot color separations and resize graphics larger without losing resolution. .TIF files are usually scanned and modified in
PhotoShop.
.EPS (vector) - save clipart and logos in this format. A .TIF file will begin to become jagged if you increase the size without maintaining the 300 dpi resolution. You can save .EPS files from Illustrator, CorelDraw or Freehand.